fb44 Privacy Policy

1 What information we collect

The following types of information may be collected for the purpose of registration and service delivery on the fb44 platform:

1.1 Information you provide directly

• Full name, date of birth, and national ID or passport details (for identity verification).
• Email address and contact number.
• Residential address.
• Username and password for account management.
• Payment-related information — such as bKash, Nagad, or Rocket numbers and bank account details.

1.2 Automatically collected information

• IP address, device type, operating system, and browser information.
• Logs of which pages were visited on the platform, how long was spent on them, and which sections were accessed.
• Session data collected through cookies and similar technologies.
• Transaction history — deposit and withdrawal amounts and dates.

1.3 Information received from third parties

• Transaction confirmation information provided by payment processors (such as bKash, Nagad, Rocket, and banks).
• Information received from third-party verification services for fraud prevention and identity verification.

2 Purpose of data use

fb44 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure.
• Payment processing: To ensure deposits, withdrawals, and transaction confirmations are completed.
• Customer support: To resolve your issues via live chat and email.
• Fraud and security: To prevent account misuse, money laundering, and unauthorized access.
• Responsible gaming: To identify unusual playing patterns and provide timely support.
• Service improvement: To analyze your experience and improve the quality of the platform.
• Communications: To send important account updates, security alerts, and relevant information.
• Legal compliance: To remain in compliance with applicable laws and regulations.

3 Sharing and disclosure of information

fb44 handles your personal information with great care. Information may be shared in the following limited circumstances:

3.1 Service partners

Only the information necessary to perform the service is shared with payment gateways (bKash, Nagad, Rocket, and bank transfer services), identity verification agencies, and technology service providers. These partners may not use the information beyond our instructions.

3.2 Legal obligations

Information may be shared with authorities as required in response to court orders, government investigations, or legally mandated disclosures.

3.3 Security-related

Limited information may be shared with relevant third parties to prevent and investigate fraud, theft, or other unlawful activity.

3.4 Business changes

In the event of a merger, acquisition, or asset transfer, information may be transferred to the new operating entity, but the terms of this Policy will remain in effect.

4 Cookies and tracking technologies

The fb44 website uses cookies and similar tracking technologies. These technologies help us with the following:

• To keep your login session active and ensure secure authentication.
• To remember your preferences and settings.
• To analyze which parts of the platform are most used and to improve services.
• To detect security threats and unusual activity.

You can control cookies by changing your browser settings. However, disabling cookies may cause some platform features to not work correctly.

5 Data retention period

fb44 retains your information only for as long as necessary. Retention periods are determined according to the following criteria:

• While your account is active: All information necessary for service delivery and customer support is retained.
• After account closure: Information required to meet legal obligations, resolve disputes, and prevent fraud is kept for a set period.
• Transaction records: Financial transaction data is retained for a set period as required by law.

Once the need for retention has ended, information is securely deleted or anonymized.

6 Data security measures

fb44 takes multiple technical and administrative measures to protect your information:

6.1 Technical security

• Your data transmission is fully secured through SSL encryption.
• Passwords are stored using industry-standard hashing algorithms.
• Servers are protected through firewalls and intrusion detection systems.
• Regular security audits and vulnerability testing are conducted.

6.2 Administrative security

• Only authorized personnel may access your personal information.
• Staff receive regular training on privacy and data protection.
• Strict access logs for data are maintained.

7 Your rights

As a user of the fb44 platform, you have the following rights over your own information:

• Right of access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: You may request deletion of your information in certain circumstances, though this may not always be possible due to legal obligations.
• Right to restrict processing: You may request that the use of your information for certain purposes be restricted where it is not mandatory.
• Right to portability: Information provided on the basis of consent may be received in a structured format.
• Right to object: You may object to certain types of processing of your information.
• Right to withdraw consent: You may withdraw previously given consent at any time.

To exercise any of the above rights, please contact our support team. We will process your request as promptly as possible.

8 Privacy of minors

fb44's services are intended only for individuals aged 21 or over. We do not knowingly collect personal information from anyone under the age of 21. If a minor has provided information, the relevant account and data will be deleted immediately.

If a parent or legal guardian believes their child has provided information on fb44, please contact [email protected] immediately.

9 International data transfers

Your information may be stored or processed on servers located in various countries as required to provide our services. For any such transfer, we ensure that your information will be subject to protections consistent with this Policy.

Appropriate contractual safeguards are followed for data transfers, and it is ensured that recipient entities comply with equivalent security standards.

10 Third-party links

The fb44 platform may sometimes have connections to third-party services for payment processing or other functional purposes. These third parties have their own privacy policies, and fb44 is not responsible for their data practices.

We recommend reviewing the privacy policy of any third-party service before using it. However, this Policy governs only the operations of the fb44 platform.

11 Policy changes and updates

fb44 reserves the right to amend this Privacy Policy as needed. In the event of changes:

• The updated Policy will be published on this page and the "Last updated" date will change.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after changes are made will be considered acceptance of the new Policy.

You are advised to visit this page regularly to stay informed about the latest version of the Policy.

12 Responsible gaming and data protection

fb44 is committed not only to data protection but to your overall well-being. To ensure responsible gaming, we monitor your gaming patterns and provide support when needed. This information is used solely for your protection and for no other purpose.

To learn more about responsible gaming, visit our Responsible Gaming page.